FMLA & Leave of Absence Coordinator

Sedgwick Claims Management Services Ltd; Dublin, Northern (OH, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Dublin, OH is seeking a Leave of Absence Coordinator to analyze FMLA requests and determine eligibility in line with state and federal regulations.

You will track documentation, coordinate with claimants and clients, and support timely case decisions while maintaining professional relationships. A strong knowledge of FMLA, disability management, and solid communication skills are essential.

Qualifications

• High school diploma or GED required.
• College degree and/or college courses preferred.
• Two years of administrative/general office experience or equivalent combination of education and experience required.
• Disability management and/or FMLA administration experience preferred.
• Knowledge of state and federal FMLA regulations.
• Knowledge of medical disability management.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
• Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

FMLA regulations

Disability management

Analytical skills

Organizational skills

Interpersonal skills

Team collaboration

Communication skills

Microsoft Office

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Job description

Sedgwick Claims Management Services Ltd in Dublin, OH is seeking a Leave of Absence Coordinator to analyze FMLA requests and determine eligibility in line with state and federal regulations.

You will track documentation, coordinate with claimants and clients, and support timely case decisions while maintaining professional relationships. A strong knowledge of FMLA, disability management, and solid communication skills are essential.