FMLA & Leave of Absence Coordinator

Sedgwick; Southfield (MI); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K

PTO

Job summary

Sedgwick is seeking a Leave of Absence Coordinator in the Southfield, MI area to analyze reported leave requests and determine paid benefits in line with client plans and regulations. You will calculate payments, make adjustments, and support ongoing claim management with accuracy and care.

The role includes structured training, a dedicated mentor, and opportunities for career development within a diverse benefits program. Hybrid work arrangement available in Southfield, MI.

Qualifications

• Education & Licensing: High school diploma or GED required.
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
• PC literate, including Microsoft Office products, Windows environment.
• Must meet minimum typing requirements.
• Experience: Clerical or customer service experience or equivalent combination of education and experience preferred

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.

Skills

Strong oral and written communication

Microsoft Office proficiency

Organizational skills

Typing skills

Education

High school diploma or GED

Tools

Microsoft Office

Windows

Job description

Sedgwick is seeking a Leave of Absence Coordinator in the Southfield, MI area to analyze reported leave requests and determine paid benefits in line with client plans and regulations. You will calculate payments, make adjustments, and support ongoing claim management with accuracy and care.

The role includes structured training, a dedicated mentor, and opportunities for career development within a diverse benefits program. Hybrid work arrangement available in Southfield, MI.