Leave of Absence Coordinator

Sedgwick Claims Management Services Ltd; Dublin, Northern (OH, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Dublin, OH is seeking a Leave of Absence Coordinator to analyze FMLA requests and determine eligibility in line with state and federal regulations.

You will track documentation, coordinate with claimants and clients, and support timely case decisions while maintaining professional relationships. A strong knowledge of FMLA, disability management, and solid communication skills are essential.

Qualifications

• High school diploma or GED required.
• College degree and/or college courses preferred.
• Two years of administrative/general office experience or equivalent combination of education and experience required.
• Disability management and/or FMLA administration experience preferred.
• Knowledge of state and federal FMLA regulations.
• Knowledge of medical disability management.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
• Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

FMLA regulations

Disability management

Analytical skills

Organizational skills

Interpersonal skills

Team collaboration

Communication skills

Microsoft Office

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Job description

## Leave of Absence CoordinatorApply: Dublin, OH: Full time: Posted Today: R78377By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceLeave of Absence Coordinator**PRIMARY PURPOSE****:** To analyze reported Family Medical Leave (FMLA) requests; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.* Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations.* Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client.* Communicates decisions and on-going expectations with claimants and clients.* Maintains professional client relationships.* Attendance during scheduled work hours is required.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES*** Performs other duties as assigned.* Supports the organization's quality program(s).**QUALIFICATIONS****Education & Licensing**High school diploma or GED required. College degree and/or college courses preferred.**Experience**Two (2) years of administrative/general office experience or equivalent combination of education and experience required. Disability management and/or FMLA administration experience preferred.**Skills & Knowledge*** Knowledge of state and federal FMLA regulations* Knowledge of medical disability management* Excellent oral and written communication, including presentation skills* PC literate, including Microsoft Office products* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills* Ability to work in a team environment* Ability to meet or exceed Performance Competencies**WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental****:** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical****:** Computer keyboarding, travel as required**Auditory/Visual****:** Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.