Flooring Sales Associate — Customer Service Pro

Floor & Decor Holdings Inc. (old); Bellingham (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor Holdings Inc. is hiring Sales Associates in Massachusetts to welcome customers, understand their projects and guide them to the right flooring solutions. You'll deliver friendly, accurate service on the sales floor and help maintain a clean, well-stocked store.

Full-Time and Part-Time positions are available; you’ll process checkout with the POS system, handle refunds, and work with the team to hit sales goals while upholding safety and company values.

Qualifications

• Customer service experience is required.
• Ability to handle multiple tasks under pressure.
• Excellent communication and listening skills.

Responsibilities

• Connect with customers, assess projects, recommend products.
• Provide above and beyond customer service and meet expectations.
• Maintain in-stock areas and ensure cleanliness and safety.
• Process checkouts using POS system and handle refunds/exchanges.
• Assist in other areas as needed and support store goals.

Skills

Customer service

Communication skills

Multitasking

Forklift certification

POS system proficiency

Tools

POS system

Job description

Floor & Decor Holdings Inc. is hiring Sales Associates in Massachusetts to welcome customers, understand their projects and guide them to the right flooring solutions. You'll deliver friendly, accurate service on the sales floor and help maintain a clean, well-stocked store.

Full-Time and Part-Time positions are available; you’ll process checkout with the POS system, handle refunds, and work with the team to hit sales goals while upholding safety and company values.