Flooring Sales Associate — Customer-Driven & Fast-Paced

Floor & Decor Holdings Inc.; Algonquin (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral bonus

Medical insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor is seeking a Sales Associate to deliver friendly, accurate service and help customers find products for their projects. The role includes processing purchases at checkout, stocking and merchandising, and maintaining a safe, clean store environment.

Positions are available as full-time and part-time. Candidates should have strong math, customer service, and communication skills, with the ability to handle multiple tasks in a fast-paced setting.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Communication

Multitasking

Team player

Attention to detail

Tools

POS system

Job description

Floor & Decor is seeking a Sales Associate to deliver friendly, accurate service and help customers find products for their projects. The role includes processing purchases at checkout, stocking and merchandising, and maintaining a safe, clean store environment.

Positions are available as full-time and part-time. Candidates should have strong math, customer service, and communication skills, with the ability to handle multiple tasks in a fast-paced setting.