Flooring Sales Pro, Customer Champion

Floor & Decor Holdings Inc.

Toms River (NJ)

On-site

USD 22,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Bonus opportunities
401k matching
Employee Stock Purchase Plan
Referral Bonus Program
Health insurance
Paid vacation
Paid holidays
Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers select products for their projects. Roles are available as full-time and part-time positions, offering a fast-paced, safety-conscious environment and opportunities for growth.

Responsibilities include assisting customers, maintaining stock, and processing checkout transactions with accuracy while upholding company safety policies and standards.

Qualifications

  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Forklift certification may be required for some roles.
  • Drug test may be required where permitted by state law.

Responsibilities

  • Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations when assisting customers.
  • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
  • Work with management and team members to achieve sales goals.
  • Process customers at checkout using the POS system and handle refunds/exchanges.

Skills

Friendly
Enthusiastic
Entrepreneurial
Hard-working
Honest
Communication

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers select products for their projects. Roles are available as full-time and part-time positions, offering a fast-paced, safety-conscious environment and opportunities for growth.

Responsibilities include assisting customers, maintaining stock, and processing checkout transactions with accuracy while upholding company safety policies and standards.

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