Flooring Sales Associate: Customer-Focused & Fast-Paced

Floor & Decor Holdings Inc.; Arlington Heights (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Insurance plans

Paid vacation

Holidays & personal holiday

Volunteer time off

Job summary

Floor & Decor in Arlington Heights, IL is seeking Sales Associates to help customers on the floor, recommend products, and close sales. The role includes processing transactions, stocking shelves, and maintaining a clean, safe store environment.

Eligible applicants are 18+, with basic math, customer service experience, and ability to multitask under pressure. Forklift certification may be required where allowed by state law.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications.
• Drug test may be required where permitted by state law.

Responsibilities

• Connect with customers, ask about projects, recommend products.
• Provide exceptional customer service and exceed expectations.
• Keep assigned areas stocked and clean.
• Collaborate with management to hit sales goals.
• Process checkout with POS system.
• Handle refunds and exchanges per guidelines.
• Follow cash handling procedures.
• Create price tags and signs.
• Stock and merchandise displays.
• Uphold company core values.
• Demonstrate safety best practices.
• Answer phone per guidelines.
• Assist in other store areas as needed.
• Maintain speed and accuracy in a fast-paced environment.

Skills

Customer service experience

Basic math skills

Multitasking under pressure

Communication skills

Team cooperation

Job description

Floor & Decor in Arlington Heights, IL is seeking Sales Associates to help customers on the floor, recommend products, and close sales. The role includes processing transactions, stocking shelves, and maintaining a clean, safe store environment.

Eligible applicants are 18+, with basic math, customer service experience, and ability to multitask under pressure. Forklift certification may be required where allowed by state law.