Flooring Sales Associate — Fast-Paced, Customer-Focused

Floor & Decor Holdings Inc.; Daytona Beach (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation and holidays

Volunteer Time Off that starts on Day

Job summary

Floor & Decor is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. Both full-time and part-time roles are available on the sales floor, with a focus on customer engagement, stocking, and efficient checkout processes.

Applicants should be 18+, possess basic math skills, and have prior customer service experience. The role can involve forklift certification depending on position and location, with a strong emphasis on safety and

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain in-stock condition of assigned areas, ensuring it is clean, shoppable and safe.
• Work with management and team to achieve sales goals.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Represent company core values in every action.
• Comply with the company safety processes.
• Answer telephone per guidelines.
• Be available to assist in other areas as needed.
• Work in a fast-paced environment with accuracy.

Skills

Friendly & Enthusiastic

Honest & Accountable

Communication Skills

Tools

POS system

Job description

Floor & Decor is seeking Sales Associates to provide friendly, accurate service and help customers find products for their projects. Both full-time and part-time roles are available on the sales floor, with a focus on customer engagement, stocking, and efficient checkout processes.

Applicants should be 18+, possess basic math skills, and have prior customer service experience. The role can involve forklift certification depending on position and location, with a strong emphasis on safety and