Floor Supervisor: Retail Ops & Customer Experience

Ace Hardware Corporation; Midland (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Ace Retail Group, a division of Ace Hardware Corporation, is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will project a positive image, greet customers, and ensure excellent product knowledge and friendly service.

Responsibilities include opening and closing the store, supervising operations, supporting loss prevention and merchandising, training associates, and maintaining a safe, clean sales floor.

Qualifications

• Retail management experience preferred.
• Hardware experience preferred.
• Ability to stand, walk, lift up to 25lbs, and climb.

Responsibilities

• Assist with managing store operations and staff under the General Manager and Assistant Managers.
• Provide proactive customer service and resolve problems.
• Ensure store opening/closing, safety, and loss prevention programs.
• Train associates and participate in store meetings; communicate issues to leadership.
• Maintain a clean, organized sales floor, stock room, and merchandising areas.

Skills

Customer service

Leadership

Communication

Job description

Ace Retail Group, a division of Ace Hardware Corporation, is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will project a positive image, greet customers, and ensure excellent product knowledge and friendly service.

Responsibilities include opening and closing the store, supervising operations, supporting loss prevention and merchandising, training associates, and maintaining a safe, clean sales floor.