Floor Supervisor & Customer Experience Leader

A&F Stores, Inc.; Town of Texas (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits

Quarterly sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience and act as Floor Supervisor for Brand Reps and Stock Associates. You will guide team performance on the sales floor and contribute to daily store performance through customer focus and brand alignment.

The role emphasizes coaching, product knowledge, and visual merchandising to support omni-channel orders and peak periods. This position supports company culture and values on a global fashion platform.

Qualifications

• High School Diploma / GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion knowledge

Energetic & assertive

Initiative

Adaptability

Multi-tasking

Education

High School Diploma / GED preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience and act as Floor Supervisor for Brand Reps and Stock Associates. You will guide team performance on the sales floor and contribute to daily store performance through customer focus and brand alignment.

The role emphasizes coaching, product knowledge, and visual merchandising to support omni-channel orders and peak periods. This position supports company culture and values on a global fashion platform.