Floor Manager — Employee-Owned Boutique Hotel Guest Experience

Urschel; Valparaiso (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

ESOP

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Life insurance

Hotel discounts

Flexible schedule

Onsite gym access

Professional development

Community involvement

Job summary

Grand Gardner Hotel in Valparaiso, Indiana seeks a service-oriented Floor Manager to oversee the restaurant, bar, and banquet operations, partnering with the Restaurant Manager, Beverage Manager, and events teams to uphold service standards and guest satisfaction.

The successful candidate is a hospitality professional who thrives in a fast-paced environment, approachable and dependable, able to balance hands-on leadership with team development and daily execution.

Qualifications

• The ideal candidate is a hospitality professional who thrives in a fast-paced environment and enjoys being actively involved in the guest experience.
• Successful candidates are approachable, dependable, and able to balance operational responsibilities with hands-on support of their team.

Responsibilities

• Support restaurant, bar, and banquet operations during assigned shifts.
• Deliver exceptional guest service and resolve concerns professionally.
• Ensure cleanliness, presentation, and service standards are maintained.
• Assist with training and development of food and beverage team members.
• Coordinate effectively with multiple departments across the hotel.
• Monitor opening and closing procedures and daily operational execution.
• Support cash-handling and operational control procedures.
• Work a flexible schedule including evenings, weekends, and holidays.

Job description

Grand Gardner Hotel in Valparaiso, Indiana seeks a service-oriented Floor Manager to oversee the restaurant, bar, and banquet operations, partnering with the Restaurant Manager, Beverage Manager, and events teams to uphold service standards and guest satisfaction.

The successful candidate is a hospitality professional who thrives in a fast-paced environment, approachable and dependable, able to balance hands-on leadership with team development and daily execution.