Floor Manager

Aqua Restaurant Group; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Aqua Restaurant Group in New York is seeking a Floor Manager to be the right hand to the General Manager, delivering exceptional guest experiences and ensuring smooth operations.

You will train servers, coordinate with the kitchen, manage staffing, and uphold food safety standards while overseeing reservations, seating, and guest satisfaction.

Responsibilities

• Ensuring that all food safety procedures are followed including ensuring that food is stored at proper temperatures, checking expiration dates on food items, and ensuring that food is washed before being served
• Training servers in proper customer service techniques, such as greeting customers, recommending menu selections, describing specials, and suggesting wine pairings
• Overseeing all aspects of the dining experience, including setting up reservations, seating guests, checking IDs, and ensuring that guests have a positive experience
• Ensuring that the restaurant follows all local health codes and regulations regarding food preparation, storage, and handling
• Managing the restaurant staff, including hiring and firing personnel, conducting performance evaluations, and addressing any issues with staff members
• Coordinating meals with the kitchen staff to ensure that food is ready when needed
• Maintaining order in the dining area by monitoring the volume of customers to ensure that wait times are reasonable
• Determining staffing needs based on sales volume, special events, holidays, etc. and hiring accordingly
• Monitoring and maintaining inventory levels of food and supplies to ensure adequate supply levels

Job description

Primary Objective

Step into the dynamic role of Floor Manager at our cutting-edge restaurant, where you'll play a pivotal part in delivering exceptional guest experiences and driving the success of our establishment. You’ll be the right hand to our General Manager, ensuring smooth operations, staff excellence, and unforgettable dining moments.

Primary Objective

Step into the dynamic role of Floor Manager at our cutting-edge restaurant, where you'll play a pivotal part in delivering exceptional guest experiences and driving the success of our establishment. You’ll be the right hand to our General Manager, ensuring smooth operations, staff excellence, and unforgettable dining moments. Floor managers oversee and train staff as well as ensure that stock is ordered, priced and packed. The Floor Manager is responsible for ensuring that all floor requirements are met.

Floor Manager Job Description

• Ensuring that all food safety procedures are followed including ensuring that food is stored at proper temperatures, checking expiration dates on food items, and ensuring that food is washed before being served
• Training servers in proper customer service techniques, such as greeting customers, recommending menu selections, describing specials, and suggesting wine pairings
• Overseeing all aspects of the dining experience, including setting up reservations, seating guests, checking IDs, and ensuring that guests have a positive experience
• Ensuring that the restaurant follows all local health codes and regulations regarding food preparation, storage, and handling
• Managing the restaurant staff, including hiring and firing personnel, conducting performance evaluations, and addressing any issues with staff members
• Coordinating meals with the kitchen staff to ensure that food is ready when needed
• Maintaining order in the dining area by monitoring the volume of customers to ensure that wait times are reasonable
• Determining staffing needs based on sales volume, special events, holidays, etc. and hiring accordingly
• Monitoring and maintaining inventory levels of food and supplies to ensure adequate supply levels