Floor Leader: Retail Leadership & Team Mentor

W2B Skechers USA Retail, LLC; Natick (MA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Discount on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) in Natick, MA to support daily store operations and mentor the team. This entry-level management role focuses on delivering exceptional customer service, meeting sales goals, and maintaining a premium shopping environment.

The position offers room to grow within Skechers’ global brand, with on-the-job training, flexible schedules, and opportunities for career advancement in Retail Management.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in writing and speaking.
• Must be at least 18 years old at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products.
• Retail Leadership: Supervise daily operations and store opening/closing procedures.
• Team Leadership: Mentor and support team members in entry-level retail tasks.
• Sales and Goals: Contribute to store and individual sales targets using effective selling techniques.
• Store Operations: Implement merchandising plans, restock products, and maintain cleanliness.
• Retail Supervisor Duties: Oversee stock and inventory with store management.

Skills

Sales skills

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) in Natick, MA to support daily store operations and mentor the team. This entry-level management role focuses on delivering exceptional customer service, meeting sales goals, and maintaining a premium shopping environment.

The position offers room to grow within Skechers’ global brand, with on-the-job training, flexible schedules, and opportunities for career advancement in Retail Management.