Floor Leader: Elevate Store Ops & Customer Experience

W2B Skechers USA Retail, LLC

Middleton Junction (WI)

On-site

USD 2,273,000 - 2,342,000

Full time

6 days ago

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Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On‑the‑job training

Career progression

Job summary

Skechers is hiring a Key Holder to support store operations and mentor a team to deliver outstanding customer service in a premier retail environment. You will oversee daily operations, assist in achieving sales goals, and help maintain Skechers’ premium shopping experience.

This entry‑level management role offers direction toward Retail Manager progression with on‑the‑job training and opportunities within a global brand.

Qualifications

High school diploma or equivalent preferred but not required.
Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
Sales skills to drive revenue growth and meet targets.
Excellent communication skills in written, verbal and interpersonal skills.
Must be at least 18 years of age at time of application.

Responsibilities

Customer Service Management: Deliver expert advice on Skechers products and ensure a great shopper experience.
Retail Leadership: Oversee daily operations, including store opening/closing and security.
Team Leadership: Mentor and support team members in entry-level retail tasks.
Sales and Goals: Help achieve store and individual sales targets through effective selling techniques.
Store Operations: Execute merchandising, restock products, and maintain store cleanliness.