Floor Leader: Inspire Sales & Customer Experience

Lush Fresh Handmade Cosmetics; Utah; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Hourly wage $16.50

Job summary

Lush Fresh Handmade Cosmetics seeks a Floor Leader to drive sales and lead a team of sales associates on the shop floor. You’ll focus on delivering exceptional customer experiences, training staff, and upholding the brand’s ethical standards.

Responsibilities include coaching using StoreForce insights, enhancing product demonstrations, and fostering a positive store culture while aiming to meet daily goals and customer expectations.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience including coaching, feedback, and training.
• Ability to solve day-to-day customer service issues in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales and coach the sales team using performance data.
• Deliver world-class customer experiences on the shop floor.
• Lead training sessions and improve product knowledge.
• Educate customers on Lush brand values and ethical practices.
• Maintain store visuals and merchandising.

Skills

customer service and sales

cash handling

supervisory experience

problem-solving

fast-paced environment

skincare knowledge

flexible schedule

Job description

Lush Fresh Handmade Cosmetics seeks a Floor Leader to drive sales and lead a team of sales associates on the shop floor. You’ll focus on delivering exceptional customer experiences, training staff, and upholding the brand’s ethical standards.

Responsibilities include coaching using StoreForce insights, enhancing product demonstrations, and fostering a positive store culture while aiming to meet daily goals and customer expectations.