Floor Leader: Elevate Sales & Customer Experience

Lush; Atlanta (GA); In loco; USD 20.000 - 28.000; Tempo pieno

Descrizione del lavoro

Lush is seeking a Floor Leader in Atlanta to support the Store Management Team across sales, opening/closing, and training, with a focus on delivering an exceptional customer experience and operational excellence. You'll guide sales associates on product demonstrations, in-store brand values, and DEIB initiatives, while maintaining visuals, stock, and cash handling to meet daily goals.

Flexibility to work evenings, weekends, and holidays is required, and previous supervisory experience in

Competenze

• Experience in customer service and sales
• Cash handling and opening/closing procedures
• Supervisory experience with coaching and training
• Problem-solving in day-to-day customer service
• Ability to work in a fast-paced team
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Mansioni

• Drive sales using StoreForce data and adjust shop floor to meet goals
• Lead on the shop floor to deliver world-class customer experience and product demos
• Educate customers on Lush values and brand commitments in-store and through community engagement
• Increase product knowledge and make informed recommendations to customers
• Train Sales Ambassadors and peers on effective sales techniques and product knowledge
• Foster DEIB and inclusive team culture across the store

Conoscenze

customer service

sales

cash handling

supervisory

problem solving

fast-paced environment

skincare knowledge

flexible schedule

Descrizione del lavoro

Lush is seeking a Floor Leader in Atlanta to support the Store Management Team across sales, opening/closing, and training, with a focus on delivering an exceptional customer experience and operational excellence. You'll guide sales associates on product demonstrations, in-store brand values, and DEIB initiatives, while maintaining visuals, stock, and cash handling to meet daily goals.

Flexibility to work evenings, weekends, and holidays is required, and previous supervisory experience in