Floor Leader – Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Dublin (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Become a Brand Affiliate

Training and Development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead on the sales floor in Dublin, OH. You will supervise Brand Reps and Stock Associates, coach teams, and ensure daily operations support exceptional customer experiences and strong sales performance.

As part of the store leadership team, you’ll open/close routines, manage POS tasks, fulfill omni-channel orders, and maintain visuals while protecting assets. Prior retail leadership is valued, with a focus on adaptability and teamwork.

Qualifications

• High School Diploma/GED preferred or equivalent.
• 1 year retail experience preferred.
• Experience leading groups or teams preferred.
• Strong customer focus and interpersonal skills.
• Excellent communication and fashion knowledge.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Retail experience

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic and assertive

Initiative and confidence

Adaptability and flexibility

Multitasking and detail-oriented

Strong work ethic

Team leadership experience

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead on the sales floor in Dublin, OH. You will supervise Brand Reps and Stock Associates, coach teams, and ensure daily operations support exceptional customer experiences and strong sales performance.

As part of the store leadership team, you’ll open/close routines, manage POS tasks, fulfill omni-channel orders, and maintain visuals while protecting assets. Prior retail leadership is valued, with a focus on adaptability and teamwork.