Floor Lead: Drive Sales & Customer Experience

Abercrombie & Fitch Co.; Marysville (OH); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate opportunity

Training and development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure outstanding in-store experiences and strong daily sales performance.

You’ll join the store leadership team, driving store results through customer focus and team achievement on the shop floor. Responsibilities include opening/closing routines, POS operations, OMNI channel order fulfilment, product knowledge, visual merchandising, and protecting store assets.

Qualifications

• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion awareness

Initiative & confidence

Adaptability & flexibility

Multi-tasking & detail orientation

Strong work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure outstanding in-store experiences and strong daily sales performance.

You’ll join the store leadership team, driving store results through customer focus and team achievement on the shop floor. Responsibilities include opening/closing routines, POS operations, OMNI channel order fulfilment, product knowledge, visual merchandising, and protecting store assets.