Floor Leader & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Port Charlotte (FL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

A Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure top-tier in-store experiences and to guide Brand Reps and Stock Associates on the sales floor. This role is part of the store leadership team and focuses on customer experience and daily performance.

You will perform opening/closing routines, manage the POS, fulfill omni-channel orders, and maintain compelling visual displays while analyzing reports to drive decisions and protect store assets. It embodies the brand values on the sales floor.

Qualifications

• High school diploma or GED preferred.
• Strong customer focus and interpersonal skills are essential.
• Excellent communication and fashion awareness are valued.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Strong customer focus

Exceptional interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Energetic and assertive

Take initiative

Adaptability and flexibility

Multitasking and detail-oriented

Applied learning and proactive mindset

Strong work ethic

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure top-tier in-store experiences and to guide Brand Reps and Stock Associates on the sales floor. This role is part of the store leadership team and focuses on customer experience and daily performance.

You will perform opening/closing routines, manage the POS, fulfill omni-channel orders, and maintain compelling visual displays while analyzing reports to drive decisions and protect store assets. It embodies the brand values on the sales floor.