Floor Leader & Customer Experience Champion

A&F Stores, Inc.; Quincy (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Payroll benefits

Merchandise Discount

Career Advancement

Brand Affiliate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an outstanding in-store experience and daily sales performance.

The role involves coaching, driving customer service, and maintaining visual merchandising while supporting store leadership on the floor. Flexible weekend availability and part-time hours are required.

Qualifications

• High school diploma or GED preferred.
• Experience leading groups or teams is a plus.
• Strong customer focus and interpersonal skills are essential.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership potential

Fashion knowledge

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an outstanding in-store experience and daily sales performance.

The role involves coaching, driving customer service, and maintaining visual merchandising while supporting store leadership on the floor. Flexible weekend availability and part-time hours are required.