Floor Lead, Luxury Jewelry Team Leader

Mejuri; Corte Madera (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & mental health

401(k) plan

Parental leave

Product discount

Paid time off

Job summary

Mejuri is seeking a Floor Lead in Corte Madera, CA to drive daily store operations, uphold elite customer service, and mentor the team on Mejuri’s selling steps. You will inspire staff, manage performance, and ensure a remarkable shopping experience on the sales floor.

Join a fast-paced luxury retail team and help maintain brand standards, coordinate inventory, and execute merchandising while delivering top KPIs and a positive, engaging environment for customers and colleagues.

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Responsibilities

• Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Maximize results and achievement of KPIs by driving own performance as well as the performance and engagement of the team.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• Participate in inventory & cycle counts, back-of-house flow, and ensuring proper technology and processes are in place.

Job description

Mejuri is seeking a Floor Lead in Corte Madera, CA to drive daily store operations, uphold elite customer service, and mentor the team on Mejuri’s selling steps. You will inspire staff, manage performance, and ensure a remarkable shopping experience on the sales floor.

Join a fast-paced luxury retail team and help maintain brand standards, coordinate inventory, and execute merchandising while delivering top KPIs and a positive, engaging environment for customers and colleagues.