Retail Floor Lead – Luxury Jewelry & Customer Experience

Mejuri; San Jose (CA); In loco; USD 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid sick days

Monthly retail bonus program

Regular feedback via performance tests

A robust in-house retail learning 프로그램

Generous product discount!

Descrizione del lavoro

Mejuri is seeking a Floor Lead to guide daily store operations and foster a high-energy, customer-centric environment. You will model Mejuri’s service standards, train the team, and ensure smooth execution of floor operations on busy days.

Ideal candidates will have experience in high-volume retail, strong communication, and a collaborative mindset to drive sales and team growth while representing Mejuri’s values on the showroom floor.

Competenze

• Experience in a high volume retail environment is required.
• Strong communication and customer service skills are essential.
• Proven ability to lead and motivate a team to deliver exceptional customer experiences.

Mansioni

• Lead the sales floor to uphold Mejuri’s customer service standards.
• Drive KPI performance and team engagement on a daily basis.
• Support inventory, fulfillment, and store operations to ensure seamless execution.

Conoscenze

High volume retail

Customer service

Team leadership

Communication

Organization

Strumenti

POS systems

Inventory management software

Descrizione del lavoro

Mejuri is seeking a Floor Lead to guide daily store operations and foster a high-energy, customer-centric environment. You will model Mejuri’s service standards, train the team, and ensure smooth execution of floor operations on busy days.

Ideal candidates will have experience in high-volume retail, strong communication, and a collaborative mindset to drive sales and team growth while representing Mejuri’s values on the showroom floor.