Floor Lead - Elevate Service & Team Performance

Mejuri; San Francisco (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Comprehensive medical, dental, and mental health coverage

401(k) options

Paid time off

Parental leave pay

Monthly retail bonus

In-house retail learning program

Job summary

A leading jewelry retailer in San Francisco is seeking a Floor Lead to enhance customer service and drive store success. The Floor Lead will motivate the team, uphold exceptional customer service standards, and ensure daily operations run smoothly. Ideal candidates should have experience in high-volume retail, excellent organizational skills, and the ability to work flexible schedules. This role offers a competitive salary and comprehensive benefits including medical coverage and a monthly retail bonus.

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Responsibilities

• Drive store success by upholding customer service standards.
• Inspire the team with a can-do attitude.
• Participate in onboarding new talent.
• Participate in maintaining visual merchandising standards.

Skills

High volume retail experience

Adaptability

Excellent organization

Critical thinking

Tools

Point-of-sale systems

Inventory management software

Job description

A leading jewelry retailer in San Francisco is seeking a Floor Lead to enhance customer service and drive store success. The Floor Lead will motivate the team, uphold exceptional customer service standards, and ensure daily operations run smoothly. Ideal candidates should have experience in high-volume retail, excellent organizational skills, and the ability to work flexible schedules. This role offers a competitive salary and comprehensive benefits including medical coverage and a monthly retail bonus.