Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Elizabeth (WV); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr…

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience.

You’ll act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive store performance on the sales floor through excellent customer service and teamwork. Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, building engaging visual displays, analyzing reports, and protecting store assets while representing the brand and company values.

Qualifications

• High School Diploma/ GED preferred or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory experience is not required; leadership of groups preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence; adaptable and flexible.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership experience

Adaptability

Detail-oriented

Initiative

Fashion knowledge

Energetic/assertive

Retail experience

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience.

You’ll act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive store performance on the sales floor through excellent customer service and teamwork. Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, building engaging visual displays, analyzing reports, and protecting store assets while representing the brand and company values.