Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Granville Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affliate

Training and Development

A Global Team of People

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to deliver quality in-store experiences as Floor Supervisor.

You will guide Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales through customer focus and team achievement. You’ll lead openings and closings, operate the POS, fulfill omni-channel orders, and maintain appealing visual displays while upholding brand values.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Team leadership

Fashion knowledge

Education

High school diploma

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to deliver quality in-store experiences as Floor Supervisor.

You will guide Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales through customer focus and team achievement. You’ll lead openings and closings, operate the POS, fulfill omni-channel orders, and maintain appealing visual displays while upholding brand values.