Floor Lead: Customer Experience & Sales Coach

Hollister Co; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise Discount

Career Advancement

Training and Development

Brand Affiliate Opportunity

Quarterly Sales Incentive Bonus

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver an outstanding in-store experience.

You’ll support store operations and drive daily sales while modeling company values on the shop floor. This role requires strong communication, the ability to coach teams, and a hands-on approach to visual merchandising, inventory control, and omni-channel fulfillment.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.

Responsibilities

• Open and close routines are performed.
• Operate POS / Register systems.
• Fulfill OMNI Channel orders.
• Drive sales through product knowledge and brand awareness.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the Brand and embody company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic & assertive

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. (A&F Co.) is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver an outstanding in-store experience.

You’ll support store operations and drive daily sales while modeling company values on the shop floor. This role requires strong communication, the ability to coach teams, and a hands-on approach to visual merchandising, inventory control, and omni-channel fulfillment.