Floor Lead – Customer Experience & Sales

Abercrombie & Fitch Co.; El Centro (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in El Centro, California. The Key Lead ensures quality in-store experiences by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to run effective store operations.

This role is vital in driving sales performance through active management on the floor, adherence to company culture, and effective team coaching. The position requires strong operational skills and a focus on customer experience.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is looking for a Key Lead in El Centro, California. The Key Lead ensures quality in-store experiences by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to run effective store operations.

This role is vital in driving sales performance through active management on the floor, adherence to company culture, and effective team coaching. The position requires strong operational skills and a focus on customer experience.