Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Shauck (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sales bonus

Merchandise discount

Career advancement

Brand affiliate

Training & development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and help drive daily sales and customer experience. You will be part of the store leadership team, guiding teams on the sales floor to achieve performance goals.

The role emphasizes a strong customer focus, leadership by example, and the ability to balance operations with a premier shopping environment. Weekend availability and flexibility during peak periods are expected.

Qualifications

• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Be energetic, outgoing and assertive.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and help drive daily sales and customer experience. You will be part of the store leadership team, guiding teams on the sales floor to achieve performance goals.

The role emphasizes a strong customer focus, leadership by example, and the ability to balance operations with a premier shopping environment. Weekend availability and flexibility during peak periods are expected.