Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Belleville (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Academic

Training and Development

A Global Team of People Who'll Celebr—

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver an exceptional in-store experience and drive daily sales performance.

You will lead on the floor with a focus on customer service, product knowledge, and brand standards. The role supports opening/closing routines, POS operations, and omni-channel order fulfillment while maintaining visual displays and protecting store assets.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Team leadership

Fashion trend knowledge

Education

High School Diploma

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver an exceptional in-store experience and drive daily sales performance.

You will lead on the floor with a focus on customer service, product knowledge, and brand standards. The role supports opening/closing routines, POS operations, and omni-channel order fulfillment while maintaining visual displays and protecting store assets.