Floor Lead & Brand Experience Coach

A&F Stores, Inc.; Greenwood (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits programs aligned with

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure exceptional in-store experiences and to coach Brand Representatives and Stock Associates on the sales floor. The role is part of the store leadership team, focusing on customer experience and daily sales achievement.

The position emphasizes guidance on visual merchandising, product knowledge, and brand standards, with a flexible schedule and weekend availability. This role supports store performance and brand integrity.

Qualifications

• High School Diploma / GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory / management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion trend awareness

Energetic and assertive

Initiative

Adaptability

Multitasking

Detail-oriented

Willingness to learn

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure exceptional in-store experiences and to coach Brand Representatives and Stock Associates on the sales floor. The role is part of the store leadership team, focusing on customer experience and daily sales achievement.

The position emphasizes guidance on visual merchandising, product knowledge, and brand standards, with a flexible schedule and weekend availability. This role supports store performance and brand integrity.