Floor Lead & Brand Experience Leader

A&F Stores, Inc.; Gilbert (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate pathway

Training and Development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, coaching Brand Reps and Stock Associates while driving store performance on the sales floor. You will guide daily operations, ensure a quality customer experience, and model company culture.

The role requires flexibility in a variable schedule, including weekends and holidays. Prior retail experience and strong communication are valued for this leadership position.

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience leading groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic/outgoing

Assertive

Initiative

Adaptability

Detail-oriented

Team leadership (preferred)

Education

High School Diploma/G.E.D. preferred

Retail experience (1 year preferred)

Supervisory/management not required (advantage)

Experience leading groups/teams (preferred)

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, coaching Brand Reps and Stock Associates while driving store performance on the sales floor. You will guide daily operations, ensure a quality customer experience, and model company culture.

The role requires flexibility in a variable schedule, including weekends and holidays. Prior retail experience and strong communication are valued for this leadership position.