Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Fayetteville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead who will serve as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a superior in-store experience. You will contribute to daily sales goals and uphold company standards on customer service, visual standards, and operations.

In this role you’ll open and close routines, operate the POS, fulfill OMNI channel orders, and help train team members to deliver consistent brand storytelling and a vibrant store environment.

Responsibilities

• Open and close routines performed.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead who will serve as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a superior in-store experience. You will contribute to daily sales goals and uphold company standards on customer service, visual standards, and operations.

In this role you’ll open and close routines, operate the POS, fulfill OMNI channel orders, and help train team members to deliver consistent brand storytelling and a vibrant store environment.