Floating Personal Banker II: Customer Care & Solutions

First Community Bank; Johnson City (TN); Hybrid; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

First Community Bank in Johnson City, TN is seeking a Personal Banker II to provide customers with accurate information on products, handle inquiries, and resolve complaints. You will promote banking services and support account openings, while maintaining security and regulatory compliance.

The role emphasizes friendly customer service, effective communication, and proactive problem solving to enhance the overall banking experience for clients in our community.

Qualifikationen

• High school diploma or equivalent.
• Three years of banking experience in account opening, servicing, and maintenance.
• Excellent customer service.
• Strong verbal and written communication skills.
• Proficiency with banking platforms and common office software.

Aufgaben

• Establish cordial relationships with customers and resolve inquiries.
• Inform and suggest new banking products to customers.
• Open new accounts and service existing accounts.
• Handle teller transactions and ensure accuracy.
• Ensure compliance with bank policies and regulatory guidelines.
• Participate in marketing and community initiatives.

Kenntnisse

Customer service

Communication

Attention to detail

Active listening

Ausbildung

High school diploma or equivalent

Tools

Banking platforms

Office software

Jobbeschreibung

First Community Bank in Johnson City, TN is seeking a Personal Banker II to provide customers with accurate information on products, handle inquiries, and resolve complaints. You will promote banking services and support account openings, while maintaining security and regulatory compliance.

The role emphasizes friendly customer service, effective communication, and proactive problem solving to enhance the overall banking experience for clients in our community.