Floating Personal Banker II: Customer Care Pro

First Community Bank; Virginia (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

First Community Bank is seeking a Personal Banker II - Float to provide customers with accurate information about the bank’s products and services, handle inquiries, and resolve issues. You will protect the bank’s image and contribute to meeting its goals by delivering exceptional service.

You will establish relationships, inform customers about new banking products, open and service accounts, process teller transactions, and support branch operations as part of a team dedicated to

Qualifications

• High school diploma or equivalent is required.
• Three years of banking experience in account opening, servicing, and maintenance.
• Excellent listening skills and ability to propose solutions.
• Patient and helpful demeanor with customers.

Responsibilities

• Establish cordial relationships with customers and address inquiries promptly.
• Inform customers about banking products and services.
• Open and service customer accounts and advise on account features.
• Handle teller transactions accurately and courteously.
• Ensure compliance with bank policies and regulatory guidelines.

Skills

Customer service

Communication

Problem solving

Attention to detail

Cash handling

Education

High school diploma or equivalent

Tools

Banking platforms

Office software

Job description

First Community Bank is seeking a Personal Banker II - Float to provide customers with accurate information about the bank’s products and services, handle inquiries, and resolve issues. You will protect the bank’s image and contribute to meeting its goals by delivering exceptional service.

You will establish relationships, inform customers about new banking products, open and service accounts, process teller transactions, and support branch operations as part of a team dedicated to