Floating Personal Banker — Customer Relations Pro

F&M; Angola (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

F&M Bank is seeking a Personal Banker I Float to open deposit accounts, process transactions, educate customers about products, and build lasting relationships. This role emphasizes friendly, accurate service across multiple channels with a focus on face-to-face interaction.

The ideal candidate has 2-4 years retail banking experience, strong communication and math skills, and the ability to pass background checks. Travel to assigned branches may be required; notary license preferred.

Qualifications

• High school diploma required; 2-4 years of retail banking preferred.
• Excellent communication and customer service skills.
• Ability to handle cash and perform basic math accurately.
• Working knowledge of banking products and services.
• Strong time-management and accuracy, with regulatory awareness.

Responsibilities

• Identify customer needs, provide information on new products and services, and refer customers to branch representatives.
• Meet and exceed partner referrals and sale production goals as set by retail leadership.
• Open requested accounts in adherence to bank guidelines.
• Track, record, report, and store transactional information and special requests.
• Provide a high level of customer service, providing answers and assistance with a smile.
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.

Skills

Customer service

Communication skills

Cash handling

Time management

Basic math

Bank products knowledge

Problem solving

Education

High school diploma

Job description

F&M Bank is seeking a Personal Banker I Float to open deposit accounts, process transactions, educate customers about products, and build lasting relationships. This role emphasizes friendly, accurate service across multiple channels with a focus on face-to-face interaction.

The ideal candidate has 2-4 years retail banking experience, strong communication and math skills, and the ability to pass background checks. Travel to assigned branches may be required; notary license preferred.