Patient Care Operations Lead

Excelsia AMM; Timonium (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid time off and holidays

401(k) with employer match

Employee Assistance Program

Job summary

Excelsia Injury Care in Timonium, MD is seeking an administrative support specialist to back department physicians, managers, and staff across clinics. The role involves handling medical records requests, maintaining charts, and ensuring smooth office operations within a patient-centered environment.

The candidate will manage communications with patients, families, attorneys, and internal teams, while keeping data secure and compliant.

Qualifications

• High school diploma or GED required.
• 6 months+ medical administrative office experience.
• Computer skills including data entry, Word, Outlook.

Responsibilities

• Provide administrative support to physicians/supervisor/manager/administrators.
• Assist with medical records requests and maintain chart order.
• Respond to patient/family/attorney inquiries and confidentiality requirements.
• Scan and upload paperwork to the EHR system.
• Maintain office equipment and supply inventory; keep the workplace tidy.

Skills

Multitasking

Communication

Organization

Patient management

Tact

Education

High school diploma or GED

Tools

MS Word

Outlook

Data entry

Job description

Excelsia Injury Care in Timonium, MD is seeking an administrative support specialist to back department physicians, managers, and staff across clinics. The role involves handling medical records requests, maintaining charts, and ensuring smooth office operations within a patient-centered environment.

The candidate will manage communications with patients, families, attorneys, and internal teams, while keeping data secure and compliant.