Floating Medical Assistant - Front/Back Office Care

Trinity Health Corp.; Fresno (CA); On-site; USD 32,000 - 41,000; Full time

Job summary

Trinity Health is seeking a Back Office Medical Assistant in Fresno, CA. This role serves as the first clinical contact for patients, supporting the physician under supervision and delivering excellent patient services in person and by phone.

The MA must have a valid CPR card, strong communication, multitasking abilities, and proficiency with medical software. The position emphasizes discretion and teamwork in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent is required.
• Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Exceptional verbal and written communications skills are required.
• Attention to detail, ability to multi-task and flexibility is required.
• Strong computer skills with experience and proficiency with medical systems is required.
• Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
• Knowledge of Medical Terminology is required.
• Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.

Responsibilities

• Serve as the first clinical point of contact for patients.
• Assist physician under clinical supervision when performing clinical tasks.
• Provide excellent customer/patient services via phone and in person.
• Collaborate with service staff to support direct patient services.
• Demonstrate discretion, diplomacy, and tact in patient/staff interactions.

Skills

Verbal and written communication

Attention to detail

Multi-tasking

Teamwork

Computer skills with medical systems

Knowledge of Medical Terminology

Independent work capability

Organizational skills

Education

High school diploma or equivalent

Medical Assistant program completed

Two years of MA experience

Job description

Trinity Health is seeking a Back Office Medical Assistant in Fresno, CA. This role serves as the first clinical contact for patients, supporting the physician under supervision and delivering excellent patient services in person and by phone.

The MA must have a valid CPR card, strong communication, multitasking abilities, and proficiency with medical software. The position emphasizes discretion and teamwork in a fast-paced clinical setting.