Frontline Medical Assistant - Patient Flow & Care Support

Trinity Health; Fresno (CA); Vor Ort; USD 32.000 - 41.000; Vollzeit

Zusammenfassung

Trinity Health in Fresno, CA is hiring a Back Office Medical Assistant to support efficient patient flow and provider productivity in a new clinic. You will handle rooming, care coordination, and clinical tasks under physician supervision while delivering friendly, professional patient service both in person and over the phone.

The role emphasizes accuracy, teamwork, and the organization's mission, with a focus on quality patient care, access, and a positive patient experience in a collaborative

Qualifikationen

• High school diploma or equivalent required.
• Completion of a Medical Assistant program or 2 years MA experience.
• Current CPR certification (AHA Healthcare Provider) required.
• Strong verbal and written communication skills.
• Detail-oriented with multi-tasking and flexibility.
• Proficient computer skills and familiarity with medical systems.
• Ability to operate standard office equipment.
• Knowledge of Medical Terminology.
• Ability to work independently and as part of a team.

Aufgaben

• Serve as the first clinical contact to maintain patient flow.
• Assist with rooming, care coordination, and clinical tasks.
• Provide excellent patient services by phone and in person.
• Collaborate with staff to support direct patient services.
• Maintain discretion and professional conduct per mission.

Kenntnisse

Communication skills

Customer service

Multi-tasking

Team collaboration

Ausbildung

High school diploma or equivalent

Medical Assistant program or 2 years MA experience

Tools

EMR systems

Office software

Jobbeschreibung

Trinity Health in Fresno, CA is hiring a Back Office Medical Assistant to support efficient patient flow and provider productivity in a new clinic. You will handle rooming, care coordination, and clinical tasks under physician supervision while delivering friendly, professional patient service both in person and over the phone.

The role emphasizes accuracy, teamwork, and the organization's mission, with a focus on quality patient care, access, and a positive patient experience in a collaborative