Patient-First Back Office Medical Assistant | Day Shift

Saint Agnes Medical Center; Fresno (CA); On-site; USD 32,000 - 41,000; Full time

Job summary

Saint Agnes Medical Center in Fresno, CA is seeking a Back Office Medical Assistant to serve as the first clinical contact for patients and to support clinical tasks under physician supervision. This role emphasizes exceptional patient service, teamwork, and efficient office operations.

The position requires a Medical Assistant program or 2 years MA experience, a High School diploma, CPR certification, and strong communication and computer skills to manage both clinical duties and administrative

Qualifications

• High school diploma or equivalent is required.
• Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Exceptional verbal and written communications skills are required.
• Attention to detail, ability to multi-task and flexibility is required.
• Strong computer skills with experience and proficiency with medical systems is required.
• Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
• Knowledge of Medical Terminology is required.
• Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.

Responsibilities

• Serve as the first clinical point of contact for patients and create a welcoming impression in the medical office.
• Perform clinical tasks under direct supervision and report to the office coordinator on administrative issues.
• Provide excellent customer/patient services via phone and in person.
• Collaborate with all service staff to support direct patient services and maintain flexibility.

Skills

Medical terminology

Communication skills

Multi-tasking

Teamwork

Computer skills

Attention to detail

CPR certification

Education

High school diploma or equivalent

Medical Assistant program or 2 years MA experience

Tools

Medical software systems

Office equipment (fax, copiers)

Job description

Saint Agnes Medical Center in Fresno, CA is seeking a Back Office Medical Assistant to serve as the first clinical contact for patients and to support clinical tasks under physician supervision. This role emphasizes exceptional patient service, teamwork, and efficient office operations.

The position requires a Medical Assistant program or 2 years MA experience, a High School diploma, CPR certification, and strong communication and computer skills to manage both clinical duties and administrative