Floating Customer Service Representative- South China, ME

Bar Harbor Bankshares; South China (ME); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

401(k) plan

Paid holidays

Paid time off

Wellness program

Continuing education

Job summary

Bar Harbor Bank & Trust is seeking a part-time Floating Customer Service Representative for our South China and Brunswick branches in Maine. The role offers about 20 hours per week with responsibilities including handling a wide variety of banking transactions at the customer service window and assisting with opening new accounts.

Experience with cash is helpful and on-the-job training is provided. The position emphasizes excellent customer service, basic Windows knowledge, and potential

Qualifications

• High School or better.
• Experience with cash is helpful and on the job training is provided.
• Customer service experience and a working knowledge of Windows are essential for this position.

Responsibilities

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Brand Best Practices guide.

Skills

Customer service

Windows knowledge

Cash handling experience

Education

High School or better

Job description

Floating Customer Service Representative- South China, ME

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a part-time, Floating Customer Service Representative role for our South China and Brunswick, Maine branches, 20 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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