Floating Customer Service Representative- Littleton, NH

Bar Harbor Bank & Trust; Littleton (NH); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Stock purchase plan

Paid holidays

401(k)

Paid time off

Wellness program

Education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Floating Customer Service Representative for our Littleton, New Hampshire branch. The role involves operating a customer service window and handling a wide variety of banking transactions, including opening new accounts, with on-the-job training provided.

You will travel between assigned branch locations to provide support where it’s most needed, leveraging customer service skills and basic cash handling in a fast-paced team environment.

Qualifications

• Experience in customer service preferred.
• Good communication and interpersonal skills.
• Basic Windows knowledge for banking software.

Responsibilities

• Operate a customer service window and process a variety of banking transactions with accuracy.
• Open new accounts and maintain appropriate records.
• Travel between assigned branch locations to provide support where needed.
• Uphold Bar Harbor Bank & Trust Brand Best Practices and deliver excellent customer service.

Skills

Customer service

Cash handling

Frontend coordination

Communication

Education

High School diploma

Tools

Windows

Job description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, 40 hours, Floating Customer Service Representative role for our Littleton, New Hampshire branch. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful, and on-the-job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations, providing support where it’s most needed.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast-paced team environment will be a good fit for this position.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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