Floating Customer Service Representative- Brunswick, ME

Bar Harbor Bankshares; Brunswick (ME); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust invites applications for a part-time Floating Customer Service Representative at our South China and Brunswick branches in Maine. The role focuses on delivering professional, confidential customer service and handling a wide range of banking transactions, including account openings.

Candidates with cash handling experience are welcome; on-the-job training is provided. The position offers a competitive pay range of $15.50 to $20 per hour, with growth opportunities in a

Qualifications

• Experience in customer service is preferred.
• Familiarity with cash handling is helpful.
• On-the-job training is provided.

Responsibilities

• Process a variety of basic transactions for customers.
• Open and close procedures for daily operations.
• Navigate frontline banking software applications.
• Assist in cross-selling bank products and referrals.
• Maintain brand standards and provide courteous, confidential service.

Skills

Customer service

Cash handling

Education

High School or equivalent

Tools

Windows

Frontline banking software

Job description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a part-time, Floating Customer Service Representative role for our South China and Brunswick, Maine branches, 20 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.