Floating Customer Service Representative- Littleton, NH

Bar Harbor Bankshares; Littleton (NH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a full-time Floating Customer Service Representative to support multiple branch locations. The role involves handling a wide range of banking transactions with courtesy, accuracy, and efficiency, including opening new accounts.

On-the-job training is provided, and travel between branches is expected. Candidates should have customer service experience and a familiarity with Windows; experience in cash handling is helpful.

Qualifications

• Customer service experience and a working knowledge of Windows are essential.
• High School or better.
• Experience with cash is helpful; on-the-job training is provided.

Responsibilities

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals.
• Consistently meet established standards for providing the highest level of service as per Brand Best Practices.

Skills

Customer service

Cash handling

Team collaboration

Adaptability

Education

High School or better

Tools

Windows

Frontline banking software

Job description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, 40 hours, Floating Customer Service Representative . Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful, and on-the-job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations, providing support where it’s most needed.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast-paced team environment will be a good fit for this position.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.