Floating Customer Service Representative- West Lebanon, NH

Bar Harbor Bankshares; Lebanon, Washington, West Lebanon (NH, District of Columbia, IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

A regional banking institution is looking for a full-time Floating Customer Service Representative for its Lebanon, NH branches. This role involves processing customer transactions, providing professional service at the customer service window, and traveling to different branches as needed. The successful candidate will have strong customer service skills, understanding of banking products, and the ability to work in a fast-paced environment. Competitive pay and benefits are offered including holidays and a retirement plan.

Qualifications

• Experience with cash handling preferred.
• Strong customer service skills.
• Willingness to travel between branches.

Responsibilities

• Process customer transactions efficiently.
• Handle account openings and closings.
• Meet service standards as per company guidelines.
• Meet Bar Harbor Bank & Trust's service standards and cross-sell when appropriate.

Skills

Customer service experience

Basic understanding of bank products

Ability to navigate software applications

Interest in banking

Tools

Windows

Windows

Job description

Requisition Number: FLOAT003524

• Posted: March 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

83 Main Street
West Lebanon, NH 03784, USA

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Lebanon, NH branches, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed.

In a Floating Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals.
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.