Floating Customer Service Representative - Rutland, Vermont

Vermont, Inc; Town of Vermont (WI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Insurance plans (medical/dental/vision

Life insurance

Paid holidays

401(k) plan

Paid vacation and sick time

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a full-time Floating Customer Service Representative to support our Rutland, Pittsford, and Woodstock locations. You will be the first point of contact for customers, handling transactions and referring customers to banking products and services.

The role emphasizes customer service excellence, teamwork, and community engagement, with competitive pay and benefits. Pay range noted as $15.00-$20.00 per hour.

Qualifications

• Experience in customer service is preferred.
• Working knowledge of Windows is essential.
• High School diploma or better is required.

Responsibilities

• Assist customers in identifying their financial needs and refer to loans, trusts, investments, insurance, and other services.
• Process transactions for customers promptly and accurately.
• Support branch goals in deposits and loans across locations.
• Build trusting relationships with community members we serve.
• Be an active participant in community growth and prosperity.

Skills

Customer service

Banking knowledge

Education

High School diploma or better

Tools

Windows

Job description

at Bar Harbor Bank & Trust in Brandon, Vermont, United States

Job Description

Bar Harbor Bank & Trust is seeking to fill a full-time Floating Customer Service Representative role for our Rutland, Vermont branch, while also covering Pittsford and Woodstock, Vermont locations. This position is full‑time, 40 hours per week.

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current opening for a Floating Customer Service Representative.

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid vacation and sick time, a wellness program, continuing education benefits, and more!

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.00-$20.00

Qualifications

Education

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.