Floating Community Manager: Travel-Based Growth Leader

Paycom; Lakeland (FL); On-site; USD 51,000 - 55,000; Full time

Job summary

Lakeshore Management in Lakeland, FL is seeking an experienced Community Manager to lead day-to-day operations, drive occupancy, and manage a team across marketing, leasing, and maintenance.

The role emphasizes strong financial oversight, customer service, and adherence to policies, with a focus on performance metrics and a commitment to building a welcoming, well-maintained community.

Qualifications

• 3-5+ years of experience in property management, sales, or operations.
• Prior leadership or supervisory experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with performance metrics and goals.
• Must be flexible, willing to work Saturdays, and available for on-call/after business hour emergencies
• Bilingual in English/Spanish, preferred

Responsibilities

• Oversee daily operations including budgeting, rent collection, expense control, and vendor management.
• Monitor key performance indicators: occupancy, revenue, delinquency, and expense performance.
• Ensure strong curb appeal, property standards, and operational efficiency.
• Prepare and submit required financial and operational reports.
• The Floating Community Manager supports operational stability during staffing transitions, onboarding and training periods, operational coverage needs, and other operational priorities as determined by the Regional Manager.
• Drive occupancy through marketing, leasing, and home sales activities.
• Manage full prospect lifecycle: lead follow-up, appointment setting, tours, and closing.
• Execute outreach strategies to generate traffic and improve conversion.
• Oversee lease renewals and resident retention.
• Track pipeline activity and adjust strategies to meet goals.
• Serve as primary point of contact for residents.
• Address concerns and resolve issues in a timely, professional manner.
• Promote a positive and welcoming community environment.
• Hire, train, and develop team members.
• Set expectations and hold team accountable for performance.
• Foster a collaborative, respectful, and results-oriented culture.
• Ensure property is well-maintained, safe, and compliant with policies, procedures & regulations.
• Coordinate with maintenance staff and vendors.
• Enforce community rules and company policies.
• Oversee home inventory, installations, and capital projects.
• Ensure projects are completed on time and within budget.
• Support continuous improvement of community assets.

Skills

Communication skills

Organization

Problem-solving

Leadership experience

Bilingual: English/Spanish

Education

High School Diploma

Bachelor’s degree preferred

Property management certifications a plus

Fair Housing knowledge preferred

Job description

Lakeshore Management in Lakeland, FL is seeking an experienced Community Manager to lead day-to-day operations, drive occupancy, and manage a team across marketing, leasing, and maintenance.

The role emphasizes strong financial oversight, customer service, and adherence to policies, with a focus on performance metrics and a commitment to building a welcoming, well-maintained community.