Growth-Oriented Community Manager (Mid Atlantic)

LAKESHORE EMPLOYMENT INC; Modena, Town of Gardiner (NY, NY); On-site; USD 56,000 - 70,000; Full time

Job summary

Lakeshore Management in Modena, NY is seeking an experienced Community Manager to lead property operations with a strong focus on occupancy, sales performance, and resident experience. The role balances sales, operations, and team leadership in a fast-paced environment, driving occupancy and revenue while developing the team and delivering a high-quality living environment.

Qualifications emphasize 3–5+ years in property management, leadership experience, strong communication, and flexibility

Qualifications

• 3-5+ years of experience in property management, sales, or operations.
• Prior leadership or supervisory experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with performance metrics and goals.
• Must be flexible, willing to work Saturdays, and available for on-call/after business hour emergencies.
• Must be flexible and available for travel for company training and events requiring attendance once per quarter, including occasional overnight travel as needed.
• Bilingual in English/Spanish, preferred

Responsibilities

• Oversee daily operations including budgeting, rent collection, expense control, and vendor management.
• Monitor key performance indicators: occupancy, revenue, delinquency, and expense performance.
• Ensure strong curb appeal, property standards, and operational efficiency.
• Prepare and submit required financial and operational reports.
• All duties and responsibilities must be performed in accordance with company policies, procedures and all applicable local, state, and federal laws.
• Drive occupancy through marketing, leasing, and home sales activities.
• Manage full prospect lifecycle: lead follow-up, appointment setting, tours, and closing.
• Execute outreach strategies to generate traffic and improve conversion.
• Oversee lease renewals and resident retention efforts.
• Track pipeline activity and adjust strategies to meet goals.
• Serve as primary point of contact for residents.
• Address concerns and resolve issues in a timely, professional manner.
• Promote a positive and welcoming community environment.
• Hire, train, and develop team members.
• Set expectations and hold team accountable for performance.
• Foster a collaborative, respectful, and results-oriented culture.
• Ensure property is well-maintained, safe, and compliant with policies, procedures & regulations.
• Coordinate with maintenance staff and vendors.
• Enforce community rules and company policies.
• Oversee home inventory, installations, and capital projects.
• Ensure projects are completed on time and within budget.
• Support continuous improvement of community assets.

Skills

Property management

Sales

Operations

Leadership

Communication

Multitasking

Travel flexibility

Bilingual English/Spanish

Education

High School Diploma

Bachelor’s degree preferred

Job description

Lakeshore Management in Modena, NY is seeking an experienced Community Manager to lead property operations with a strong focus on occupancy, sales performance, and resident experience. The role balances sales, operations, and team leadership in a fast-paced environment, driving occupancy and revenue while developing the team and delivering a high-quality living environment.

Qualifications emphasize 3–5+ years in property management, leadership experience, strong communication, and flexibility