Floating Community Manager – Multi-Property Support

Greystar; Madison (NJ); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid time off

Housing discount at Greystar-managed

401(k) with company match

Parental leave

Employee assistance program

Life insurance

Job summary

Greystar is seeking a Floating Assistant Community Manager (ACM) to support on-site Community Managers across multiple residential properties. You will assist with operations, leasing, resident relations, and events while ensuring compliance and quality service.

The role requires learning community specifics and adapting to changing assignments. The position emphasizes customer service, organization, and collaboration with marketing and finance teams to sustain performance and resident

Qualifications

• Bachelor's degree in Business Management, Real Estate, Hospitality or related field preferred.
• 1–3 years of property management, sales, marketing or customer service experience.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Understanding of lease terms and lease enforcement, including collections.
• Ability to adapt to different property environments and work independently.

Responsibilities

• Assist in day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.
• Oversee property maintenance, vendor relationships, and service contracts.
• Serve as a point of contact for residents, addressing inquiries, concerns, and facilitating positive interactions.
• Organize and coordinate community events to foster a sense of community and resident engagement.
• Assist in leasing process, including property tours, applications, and managing lease documentation.
• Collaborate with marketing to promote available units and community amenities.
• Support financial processes, including rent collection, budget tracking, and expense management.
• Handle administrative duties such as answering phones, responding to emails, and maintaining records.
• Conduct regular inspections of properties to ensure standards; address maintenance or safety concerns.
• Stay informed about local, state, and federal regulations related to property management.

Skills

Customer service

Communication

Organizational skills

Multitasking

Independent work

Driver's license

Education

Bachelor's degree preferred

Tools

Entrata

Yardi

OneSite

Job description

Greystar is seeking a Floating Assistant Community Manager (ACM) to support on-site Community Managers across multiple residential properties. You will assist with operations, leasing, resident relations, and events while ensuring compliance and quality service.

The role requires learning community specifics and adapting to changing assignments. The position emphasizes customer service, organization, and collaboration with marketing and finance teams to sustain performance and resident