Floating Clinic Receptionist - Front Desk & Scheduling

trinityhealth; Mason City (IA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Health System seeks a Clinic Receptionist to welcome patients and visitors and to manage front desk operations. You will handle check-in, collect copays, verify insurance, and schedule appointments while ensuring accurate data entry in the electronic health record.

The role emphasizes professionalism, confidentiality, and a compassionate patient experience. The position is full-time, daytime hours within a medical group, with no nights, weekends, or holidays.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) certification within 3 months of hire.
• Must read, write and communicate effectively in English.
• Maintain confidentiality of patient information.
• Professional demeanor with strong interpersonal skills.

Responsibilities

• Greet patients and visitors and manage front desk responsibilities.
• Check-in patients and verify demographics and insurance information.
• Answer phone calls and direct them appropriately; schedule appointments.
• Collect copays and deductibles at time of service.
• Enter patient data into the electronic health record accurately.

Skills

Front desk

Customer service

Scheduling

Education

High school diploma

Tools

EHR systems

Job description

MercyOne Health System seeks a Clinic Receptionist to welcome patients and visitors and to manage front desk operations. You will handle check-in, collect copays, verify insurance, and schedule appointments while ensuring accurate data entry in the electronic health record.

The role emphasizes professionalism, confidentiality, and a compassionate patient experience. The position is full-time, daytime hours within a medical group, with no nights, weekends, or holidays.