Clinic Front Desk Coordinator

MercyOne; Silvis (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne seeks a Clinic Receptionist to welcome patients and manage front desk operations in a day shift, full-time role. You will check in patients, schedule appointments, verify insurance, enter demographics in the EHR, collect copays, and ensure smooth patient flow.

The ideal candidate has a high school diploma, BLS certification within 3 months, and strong communication skills. MercyOne offers competitive pay and a full benefits package with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training within three (3) months of hire.
• Ability to read, write and understand English, and communicate effectively with patients, visitors, and colleagues.

Responsibilities

• Greet patients and visitors and manage front desk responsibilities for efficient patient flow.
• Schedule appointments according to office guidelines.
• Verify insurance eligibility and collect copays/deductibles as applicable.
• Enter patient demographics and insurance information into the EHR and other systems.
• Determine and collect time-of-service payments or past-due balances at appointment.

Skills

Interpersonal skills

Phone etiquette

Professional demeanor

Confidentiality

Education

High school diploma or equivalent

Job description

MercyOne seeks a Clinic Receptionist to welcome patients and manage front desk operations in a day shift, full-time role. You will check in patients, schedule appointments, verify insurance, enter demographics in the EHR, collect copays, and ensure smooth patient flow.

The ideal candidate has a high school diploma, BLS certification within 3 months, and strong communication skills. MercyOne offers competitive pay and a full benefits package with growth opportunities.